We aspire to hear from our adoring Poava friends!

If you have questions or concerns then please feel free to email us at support@poava.com.We will reply to you within 24 hours.

We can usually get a reply email to you within 24 hours – however, it can sometimes take up to 48 hours during busier periods. Also, please note, our offices are closed over the weekend & public holidays, so a reply may take a little longer.Please provide our team with as much information as possible in your initial email, including an order number and any photos they might need. 

Thank you for your patience and we look forward to getting your query resolved.

Service Email: support@poava.com